Shipping policy
Shipping Policy
Ghazanfar Express delivers orders to customers across Pakistan through third-party courier services.
Order Processing
After an order is placed, we may contact you by phone or email if order confirmation or additional delivery information is required.
Orders are prepared for dispatch after the necessary order details have been confirmed.
Delivery Areas
We aim to deliver across Pakistan to locations covered by our courier partners. Delivery availability may vary for certain remote or restricted areas.
If we are unable to deliver to the address provided, we may contact you to discuss available options.
Delivery Time
Delivery times depend on the destination and courier service. Estimated delivery information may be provided during checkout or after dispatch where available.
Delivery may take longer because of public holidays, weather conditions, courier delays, remote locations, operational disruptions, or other circumstances outside our reasonable control.
Shipping Charges
Any applicable shipping charges will be shown at checkout before you place your order.
If a free shipping offer is available, the applicable terms will be displayed on our website or during checkout.
Cash on Delivery
Cash on Delivery (COD) may be available for eligible orders and locations.
For COD orders, please provide a complete delivery address and a valid, reachable phone number. Payment is collected by the courier at the time of delivery.
Order Tracking
Where tracking information is available, it may be shared with you after your order has been dispatched.
Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping information.
An incorrect address, incomplete address, or unreachable phone number may result in a delivery delay, failed delivery, or return of the parcel.
Failed Delivery
Please ensure that you or an authorized person is available to receive the parcel and that the provided phone number remains reachable during the delivery period.
If a parcel cannot be delivered and is returned to us, any request for re-dispatch will be reviewed before the order is sent again.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us according to our Return and Refund Policy.
Contact Us
If you have any questions about the delivery of your order, please contact:
Ghazanfar Express
Email: ghazanfarexpress@gmail.com